Hi all,
Here is a few tips to help try to fix the problem.
1) Make sure your subscription is still valid and has not expired.
2) Make sure your username and password only contains alphanumeric characters. This means letters and numbers only. no special characters, no spaces, dashes, exclamation marks or anything else.
If you are still having trouble access them, please e-mail us at:
supportX@misproductions.com (remove the X).
Otherwise, you can join us on the Chat Room Network at:
irc.japanaradio.com
join channel #japan-a-radio